If an incorrect email address is connected to a student's portal, you can remove that user's access to the student's information by following these steps:
- Go to Classic, then Students > Roster.
- Click on the orange bar graph icon for the student to open the profile.
- Under Family Portal Access Emails, click Remove for the email that needs to be disconnected from this student.
- Click Yes to confirm.
That family member's portal account will no longer have access to that student's data. If the family member needs to be connected to a different student, they will need to follow the Add Student process with the correct student's access code from within their Kickboard Family Portal.